Megan T.
Sydney, NSW
When the NDIA knocked back my request for a power wheelchair, I was devastated. I'd been relying on a borrowed manual chair that left me exhausted and housebound. A friend told me about the NDIS Navigator community, and through the stories here I learned that appeals are common and winnable. I gathered a detailed occupational therapist report, letters from my GP and physiotherapist, and a statement about how the chair would help me participate in work and community life. At my review, the delegate approved the chair within ten minutes. The moment it arrived, I rolled down to my local café independently for the first time in two years. If you're facing a 'no', don't walk away — gather your evidence and ask again.
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