What the NDIS Price Guide is, how to use it, and why it matters for participants and providers — including price limits, support categories, and recent changes.
The NDIS Price Guide is the reference document that sets the maximum prices providers can charge for NDIS-funded supports. Whether you're a participant managing your budget or a provider setting your rates, understanding the Price Guide is essential. This guide explains how it works.
The Price Guide is a document published by the NDIA that lists the maximum prices that registered providers can charge for each support item. It's updated annually (usually on 1 July) and reflects the costs of delivering disability supports across Australia.
The Price Guide exists to:
The Price Guide is organised by the three NDIS funding categories:
Each support item has a unique support item number (e.g., 01_011_0107_1_1 for standard self-care weekday) and a maximum price.
Most Core Supports are charged by the hour. The Price Guide sets different rates for:
For example, a support worker might cost:
(These rates are examples — always check the current Price Guide for exact figures.)
Some supports have a flat rate regardless of when they're delivered, such as:
The Price Guide also includes variations for:
If you're self-managed or plan-managed, you can compare your provider's rates to the Price Guide maximums. Providers can charge up to the Price Guide rate — they can also charge less.
Knowing the Price Guide rates helps you estimate how many hours of support your budget can buy. For example, if you have $20,000 in Assistance with Daily Life and the weekday rate is $62.17/hour, that's roughly 321 hours — or about 6 hours per week over a year.
If you use support workers on weekends and public holidays, your budget will be consumed faster. Factor this in when planning your spending.
The Price Guide sets out cancellation rules. If you cancel a service with less than the required notice (usually 7 days for regular supports, or a shorter period for some services), the provider can charge a cancellation fee.
Registered providers must not charge above the Price Guide maximums. Many providers set their rates at or near the maximum, while some charge less to be competitive.
The Price Guide details what providers can and can't claim for, including:
Charging above the Price Guide maximums is a breach of NDIS registration conditions. Always check the current Price Guide before invoicing.
The Price Guide is updated annually. Key areas that often change include:
Always download the latest Price Guide from the NDIS website to ensure you're using current rates.
The NDIS Price Guide is available on the NDIS website as a downloadable PDF and an online searchable version. You can also use the NDIS Pricing Arrangements tool to look up specific support items.
Can a provider charge more than the Price Guide? Registered providers cannot charge above the Price Guide maximum. If you're self-managed, you can choose to pay an unregistered provider more, but the NDIS will only reimburse up to the Price Guide rate.
Does the Price Guide apply to unregistered providers? If you're self-managed or plan-managed, you can use unregistered providers. They don't have to follow the Price Guide, but the NDIS will only reimburse up to the Price Guide rate.
How often does the Price Guide change? The Price Guide is updated annually, usually on 1 July. The NDIA may also publish updates or addendums during the year.
If you need help understanding NDIS pricing or checking what you're being charged, contact our team through the contact page — we can help you make sense of your plan and your provider agreements.
By NDIS Navigator Team